Last updated: 5 August 2026

Talk to us, privately.

Questions about an order, product, size, fit, payment, delivery, return, exchange or refund can be handled through the contact method that feels easiest for you.

Official Customer Care

WhatsApp: +92 328 2057807
Email: info@elorvessa.com
Website: elorvessa.com

Company Information

Registered Company: ELORVESSA (PRIVATE) LIMITED
Trading Name: ELORVESSA
CUIN: 0342297

Registered Office:
5/32, Block 5E, Nazimabad, North Nazimabad Town, Karachi Central, Sindh, Pakistan

Customer Care and Approved Returns Address:
Plot 3, Row 15, Sub Block E, Nazimabad No. 5, Karachi, Pakistan

For a return or exchange, contact us before sending any parcel so the request can be reviewed and the correct instructions can be provided.

Response Time

We aim to respond within 1–2 business days. Response times may be longer on weekends, public holidays, promotional campaigns or during unusually high order volumes.

Security Notice

ELORVESSA will never ask you to share an account password, ATM or card PIN, one-time password, verification code or complete payment-card security details.

Private Customer Care

How can we help?

Share only the details needed for your question. Our customer-care team will respond through the contact information you provide.

Your message is handled privately by the ELORVESSA customer-care team.